Integration hub
Moves data from CRM systems, databases, and file exports into the knowledge base and lays it onto the ontology.
Key capabilities
Technical and functional capabilities this component adds to the OSA platform.
Connecting sources
Bitrix24 through the REST API and file exports, PostgreSQL databases, and folders of CSV files.
Reading the shape of the data
The hub lists the entities and fields from the structure of a connected source.
Assembling an ontology
Source fields are matched to ontology properties, and the ontology follows the data structure.
Keeping relations
Deals, contacts, and companies keep their links, including when records arrive at different times.
Sync preview
Before anything is written to the knowledge base, the hub shows which records will be created and which fields will change.
Incremental updates
The hub can load the full set and then update the records that changed.
Several OSA installations
One hub writes data into different OSA installations.
Protecting access
Passwords and connection keys are stored encrypted. Hub administration is limited to authorized operators.